Frequently Asked Questions - DeliveryFrequently Asked Questions - Delivery


No. We are happy to leave the cooler in a pre-approved, shady spot. While the coolers are a good option for keeping the food cool during transportation, they are not designed to keep the food cold for an extended period of time. We definitely recommend refrigerating the food as soon as possible after delivery. If you will not be home to receive your delivery, please fill in the box titled "Special Delivery Instructions" when completing the check out process. A 3Spoons team member will notify you through email or phone to let you know if your special delivery instructions have been approved.

If you would like to have food delivered to two different addresses you must place two separate orders. An order is complete when you proceed through the check-out procedure and click "submit order."

No. At this time you may only have one delivery address per order. You may schedule multiple deliveries for the same delivery location per order. An order is complete when you proceed through the check out process and click "submit order."

Fresh food should be promptly removed from the cooler and refrigerated after delivery. 38-40 degrees fahrenheit is the recommended temperature for storing perishable fresh food items. Frozen food items should be promptly removed from the cooler and placed in a freezer at or below 0 degrees fahrenheit after delivery. Our frozen food items can remain frozen for 2-3 months without diminishing the quality. While the frozen food items will remain safe to consume if frozen for longer than 2-3 months, it is these lengthy freezer stays that impair the food's quality.

When you receive your next delivery, the delivery person will pick-up the cooler and ice pack(s) from your previous order. If you will not be receiving a delivery from 3Spoons in the next 14 days you may send us an email to schedule a cooler pick-up. 3Spoons reserves the right to charge $45.00 fee for each cooler and ice pack(s) that are not returned to 3Spoons within 21 days of your most recent delivery.

3Spoons currently delivers to most areas in San Francisco including the following zip codes: 94102, 94103, 94104, 94105, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94121, 94122, 94123, 94124, 94127, 94128, 94129, 94131, 94132, 94133, 94134.

3Spoons also delivers to some areas of Marin including these zip codes:
94920, 94925, 94976, 94933, 94904, 94914, 94939, 94977, 94941, 94942, 94901, 94903, 94912, 94913, 94915, 94965, 94966, 94973.

These zip codes are general guidelines for the 3Spoons Delivery Area. There may be certain areas within these zip codes to which we are unable to deliver.

Deliveries are made on Monday and Wednesday evenings between 3-6 pm only.

To receive a delivery on Monday evening your order must be placed by the previous Saturday at 10 am.

To receive a delivery on Wednesday evening your order must be placed by the previous Monday at 10 am.